(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Thupten Sherpa
Thupten Sherpa
2026-06-26
⭐⭐⭐⭐⭐ I had an excellent experience! The service was outstanding from start to finish. Everyone was friendly, professional, and made the entire process smooth and stress-free. They paid attention to every detail and exceeded my expectations. I highly recommend them to anyone looking for quality service. Thank you Kamal Maharjan, Helen Nguyen & team for such a wonderful experience!
Tran Huy
Tran Huy
2026-06-26
Highly recommend this loan team! They made the entire loan process fast, smooth, and stress-free. My Loan Officer was incredibly responsive, knowledgeable, and always willing to help. Communication was excellent, and every question was answered promptly. Thank you for making my home-buying experience so easy. I truly appreciate all your hard work!
Rebecca Huang
Rebecca Huang
2026-06-26
I really enjoyed the whole process from A-to-Z. Our loan processor was very helpful and detail oriented. It makes the whole process seem so easy.
Hannah Tram Nguyen
Hannah Tram Nguyen
2026-06-26
Natalie and Ethan were amazing to work with! They were professional, responsive, and made the loan process smooth from start to finish. Their communication and attention to detail were excellent, and they kept me informed every step of the way. I truly appreciate their hard work and highly recommend them.
Dao Le
Dao Le
2026-06-26
Great service and friendly staff. Highly recommend!
Browne JKB2
Browne JKB2
2026-06-26
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